Business Continuity with SUSE Home Office Workplace #
The Covid-19 pandemic has radically changed many things within a few weeks. Companies and organizations around the world now need to take action very quickly to keep their business running as smoothly as possible. Home office workplaces play a key role here. If as many users as possible carry out their tasks from home, the risk of infection decreases - and companies remain capable of acting despite the crisis.
To help you work from home, SUSE offers a cost-effective business continuity solution that you can implement quickly and easily: the SUSE Linux Enterprise Server. It consists of three components:
SUSE Linux Enterprise Desktop: The Linux desktop from SUSE comes with a complete LibreOffice package and more free applications, including software for e-mail, collaboration and instant messaging. Employees can also access Microsoft Office 365 applications via Web browser. Furthermore, they are able to connect to virtual desktops from Citrix, VMware, Microsoft, and other vendors. This gives employees in the home office access to all applications enabling them to start working immediately.
SUSE Linux Enterprise Server: Powerful open source software solutions are also available for securely connecting home office workstations to the company via the Internet. SUSE recommends using the virtual private network (VPN) solution OpenVPN. This provides users with very easy, protected access to all resources in the corporate network, secured by 256-bit encryption and other security features. The SUSE Linux Enterprise Server product comes with all software that is required to set up an VPN server for your business.
SUSE Manager: With the SUSE Manager, IT departments can efficiently manage even a large number of remote workstations. It offers automatic installation and creation of disk images and also provides centralized configuration management of all clients. Administrators also have a complete overview of all necessary updates and patches at all times. Should the increase in remote workstations require the operation of additional virtual servers, load balancing in the data center is possible using SUSE Linux Enterprise Server and the open source virtualization solution KVM.
1 Requirements #
Recommended hardware requirements for each products can be found on the respective download pages mentioned in Section 2, “Software Download”.
To set up a VPN server with SUSE Linux Enterprise Server you need RFC3280 TLS compliant certificates and keys generated by your corporate public key infrastructure (PKI) team (these files cannot be generated with SUSE Linux Enterprise Server).
2 Software Download #
Downloads for all three products are available from https://www.suse.com/download-linux/. Each download comes with a 60-day evaluation key that you need to register the product during installation. Before you will be able to download, log in with your existing SUSE account or create a new account.
Direct download links for the AMD64/Intel 64 architecture:
3 Creating the Installation Media #
The easiest way to install SUSE Linux is to boot the installation media from a USB Flash drive. To create a bootable USB drive, proceed as follows:
Creating bootable installation media is only needed when installing on bare metal. In case you are installing on a virtual machine, you can directly use the ISO images you downloaded from the SUSE Web site.
3.1 On Linux, MacOS #
Copy/download the respective product as described in Section 2, “Software Download” and run the following command:
>
sudo
dd if=PATH_TO_ISO_IMAGE of=USB_STORAGE_DEVICE bs=4M
Replace PATH_TO_ISO_IMAGE with the relative or
absolute path to the file you downloaded from the SUSE Web server. Replace
USB_STORAGE_DEVICE with the path to the USB
flash drive. If you are unsure about the path to the USB drive, run the
following command as root
:
#
grep -Ff <(hwinfo --disk --short) <(hwinfo --usb --short)
3.2 On Windows #
There is a large number of USB flashing tools for Windows. One example would be the open source tool called “Etcher” which is available from https://www.balena.io/etcher/.
4 Installation Instructions #
Information on how to install each product is available in a separate guide:
5 Setting Up the VPN Infrastructure #
Key part of the SUSE Linux Enterprise Server solution is the VPN infrastructure which consists of a central VPN server to which the home office clients can connect. Setting up this infrastructure requires the following steps:
5.1 Provision Certificates and Keys #
The following files certificate and key files, provided by your corporate PKI are needed:
- Server
ca.crt
server.crt
server.key
- Each client
ca.crt
client.crt
client.key
5.2 Prepare a SUSE Linux Enterprise Server Instance #
In this step we are setting up a server with SUSE Linux Enterprise Server that will provide the VPN service. Installation can either be done on a virtual machine (VM) or on bare metal.
For getting security patches and product updates this server needs to be able to either directly access the SUSE Customer Center (external) or an internal SUSE Manager or Repository Mirroring Tool server.
You also need to make sure that this machine can access your internal network in a secure fashion, so that VPN users can access their data.
Download the SUSE Linux Enterprise Server ISO image from the SUSE Web site and make a note of the evaluation key.
If you install on bare metal, prepare a bootable USB flash drive as described in Section 3, “Creating the Installation Media”. If you install on a VM, attach the ISO image as a bootable optical device.
Follow the installation instructions from the Quick Start.
Make sure to register SUSE Linux Enterprise Server during the installation using the evaluation key. This ensures that the product is installed with the latest patch level.
In the
step, only select the modules and (both should be selected by default).In the
step, choose .
5.3 Install and Configure the VPN Service #
In this step we are setting up the VPN service.
Install the VPN server software package:
>
sudo
zypper in openvpnCopy the server certificates and keys (
ca.crt
,server.crt
,server.key
) to/etc/openvpn
.Generate the VPN secrets:
>
sudo
openssl dhparam -out /etc/openvpn/dh2048.pem 2048>
sudo
openvpn --genkey --secret ta.keyAdd a copy of the previously generated
/etc/openvpn/ta.key
to the set of certificates and keys for the clients—it will be needed on each client machine. We recommend to create a zip or tar file containing the four files needed on the clients:ca.crt
,client.crt
,client.key
,ta.key
.If you use a firewall, open the required ports by allowing the openvpn service:
>
sudo
firewall-cmd --add-service openvpn>
sudo
firewall-cmd --permanent --add-service openvpnCreate an initial server configuration file by copying the template:
>
sudo
cp /usr/share/doc/packages/openvpn/sample-config-files/server.conf \ /etc/openvpnEdit
/etc/openvpn/server.conf
by adapting and/or uncommenting existing lines as follows (leave the rest unchanged):dev tun0 user nobody group nobody log openvpn.log log-append openvpn.log
Set up a
tun
device configuration by creating/etc/sysconfig/network/ifcfg-tun0
with the following content:STARTMODE='manual' BOOTPROTO='static' TUNNEL='tun' TUNNEL_SET_OWNER='nobody' TUNNEL_SET_GROUP='nobody' LINK_REQUIRED=no PRE_UP_SCRIPT='systemd:openvpn@server' PRE_DOWN_SCRIPT='systemd:openvpn@service'
Activate the
tun0
device:sudo wicked ifup tun0
Start and enable the OpenVPN service:
>
sudo
systemctl start openvpn@server.service>
sudo
systemctl enable openvpn@server.serviceCheck if the
tun0
is assigned with an IP address by runningip a show tun0
.In case
tun0
does not get an IP address, validate all steps above. If you change/etc/openvpn/server.conf
, make sure to restart the service withsystemctl restart openvpn@server.service
. To check the log messages for VPN, runjournalctl -xb -u openvpn@server
.Congratulations. You have successfully set up the VPN server.
5.4 Prepare a Home Office Client #
In this step we are setting up a home office client with SUSE Linux Enterprise Desktop.
Download the SUSE Linux Enterprise Desktop ISO image from the SUSE Web site and make a note of the evaluation key.
Prepare a bootable USB flash drive as described in Section 3, “Creating the Installation Media”.
Follow the installation instructions from the Quick Start.
Make sure to register SUSE Linux Enterprise Server during the installation using the evaluation key. This ensures that the product is installed with the latest patch level.
5.5 Configure the VPN Client #
The SUSE Linux Enterprise Desktop installation you performed in the previous step already has the
required OpenVPN packages already installed by default. In addition to
that, you need the client certificates and keys (including the
ta.key
generated on the OpenVPN server machine). You
will also need to know the external IP address of the VPN server.
The VPN certificates and keys for each client must always be distributed in a secure fashion, for example as an encrypted over a secure connection. These files must never be made publicly available. Also ensure that no home office worker passes them along to any other person.
These files are the admission ticket to your intranet and everybody owning them can access your virtual private network.
Import the client certificates (
ca.crt
,client.crt
,client.key
,ta.key
) to/etc/openvpn
.Create an initial client configuration file by copying the template:
>
sudo
cp /usr/share/doc/packages/openvpn/sample-config-files/client.conf \ /etc/openvpnEdit
/etc/openvpn/client.conf
by adapting and/or uncommenting existing lines as follows (leave the rest unchanged):dev tun0 remote VPN_Server_IP 1194 user nobody group nobody
VPN_Server_IP needs to be replaced by the external IP address of the VPN server.
Set up a
tun
device configuration by creating/etc/sysconfig/network/ifcfg-tun0
with the following content:STARTMODE='manual' BOOTPROTO='static' TUNNEL='tun' TUNNEL_SET_OWNER='nobody' TUNNEL_SET_GROUP='nobody' LINK_REQUIRED=no PRE_UP_SCRIPT='systemd:openvpn@client' PRE_DOWN_SCRIPT='systemd:openvpn@client'
Activate the
tun0
device:sudo wicked ifup tun0
Start the OpenVPN service:
>
sudo
systemctl start openvpn@client.serviceThis command is required every time you would like to establish a VPN connection from the Home office. To terminate an existing connection, run
sudo systemctl stop openvpn@client.service
. Alternatively, you can use the NetworkManager on SUSE Linux Enterprise Desktop to establish and terminate the VPN connection without requiringroot
privileges.Check if the
tun0
is assigned with an IP address by runningip a show tun0
. If so, check whether you can reach the VPN server:ping -c 5 VPN_Server_IP
VPN_Server_IP needs to be replaced by the external IP address of the VPN server.
Congratulations. You have successfully set up a VPN client.
6 For More Information #
Apart from the quick starts, SUSE provides detailed documentation for each product on https://doc.suse.com/:
SUSE Linux Enterprise Desktop: https://doc.suse.com/sled-15/
SUSE Linux Enterprise Server: https://doc.suse.com/sles-15/
SUSE Manager: https://doc.suse.com/suma/
Tips and troubleshooting help is available in the SUSE Knowledgebase. Choose the respective product and enter a search term to get help on certain topics.
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ADDENDUM: How to use this License for your documents #
Copyright (c) YEAR YOUR NAME. Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover Texts. A copy of the license is included in the section entitled “GNU Free Documentation License”.
If you have Invariant Sections, Front-Cover Texts and Back-Cover Texts, replace the “with...Texts.” line with this:
with the Invariant Sections being LIST THEIR TITLES, with the Front-Cover Texts being LIST, and with the Back-Cover Texts being LIST.
If you have Invariant Sections without Cover Texts, or some other combination of the three, merge those two alternatives to suit the situation.
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