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Registering and deregistering your product after installation

Publication Date: 11/25/2021

1 Environment

  • File Name: task-register-deregister-product-after-installation.xml
  • ID: environment-register-product-after-installation

This document applies to the following products and product versions:

  • SUSE Linux Enterprise Server 15 SP3, 15 SP2, 15 SP1, 15 GA

  • SUSE Linux Enterprise Server for SAP Applications 15 SP3, 15 SP2, 15 SP1, 15 GA

  • SUSE Linux Enterprise High Availability Extension 15 SP3, 15 SP2, 15 SP1, 15 GA

  • SUSE Linux Enterprise High Performance Computing 15 SP3, 15 SP2, 15 SP1, 15 GA

  • SUSE Linux Enterprise Desktop 15 SP3, 15 SP2, 15 SP1, 15 GA

2 Introduction

  • File Name: task-register-deregister-product-after-installation.xml
  • ID: introduction-register-product-after-installation

You will learn how to register your base product (and additional modules and extensions) after the installation. The registration process can be done either with YaST or from the command line. Registering your base system and modules and extensions is necessary to get technical support and product updates. All extensions require additional registration codes which are liable for cost.

3 Requirements

  • File Name: task-register-deregister-product-after-installation.xml
  • ID: requirements-register-product-after-installation
  • You have installed your product and your system is up and running.

  • If you want to register your product at the SUSE Customer Center center, your system needs to be connected to the Internet.

  • If you want to register your product at an RMT server, the RMT server needs to be available within your network.

  • You or your organization have created a SUSE account at https://scc.suse.com/.

  • You have an e-mail address associated with the SUSE account you or your organization uses to manage subscriptions.

  • You have a valid registration code for your product.

4 Registering your product with YaST after the installation

  • File Name: task-register-deregister-product-after-installation.xml
  • ID: yast-register-product-after-installation
  1. Start YaST › Software › Product Registration.

    The registration dialog guides you through the registration of your base product and the selection of modules and extensions for your product.

    Registration dialog
    Figure 1: YaST Registration for SUSE Linux Enterprise Server
  2. Provide the E-mail address associated with the SUSE account you or your organization uses to manage subscriptions.

  3. Enter the Registration Code you received with your copy of PRODUCT.

  4. By default the system is registered with the SUSE Customer Center. Proceed to the next step to make this happen.

    If your organization provides local registration servers you can either choose one form the list of auto-detected servers or provide the URL at Register System via local SMT Server.

  5. Choose Next to start the registration process. PRODUCT is registered with the chosen server and the associated repositories are added to your system. The Extension and Module Selection dialog opens.

    Extension and Module Selection dialog
    Figure 2: YaST Extension and Module Selection for SUSE Linux Enterprise Server
  6. Activate at least the preselected modules. Also make sure to activate any additional module or extension that you have added during the installation. Proceed with Next.

  7. Depending on your selection, you may need to accept one or more license agreements. All components are registered with the chosen server and the associated repositories are added to your system.

  8. In the last step, the YaST package installer opens. It shows the release-packages to install for each module. Depending on your choice of modules and extensions, it also shows additional packages preselected for installation. We recommend not to deselect any of the preselected packages. You can search and add additional packages, if needed.

    If a module has dependencies on other modules, the modules on which it depends are automatically selected for installation, too.

    Installation Summary screen
    Figure 3: YaST Installation Summary for SUSE Linux Enterprise Server

    Choose Accept and Finish to conclude the registration process.

5 Registering your product from the command line after the installation

  • File Name: task-register-deregister-product-after-installation.xml
  • ID: commandline-register-product-after-installation

To register the base product plus its default modules and extensions from the command line, use SUSEConnect. By default, it registers your product at the SUSE Customer Center. Alternatively, you can choose to register against an RMT server by using the --url option.

  • To register PRODUCT at SUSE Customer Center:

    tux > sudo SUSEConnect -r REGISTRATION_CODE -e EMAIL_ADDRESS

    To alternatively register PRODUCT at a local registration server, provide the URL to the server:

    tux > sudo SUSEConnect -r REGISTRATION_CODE -e EMAIL_ADDRESS \
    --url "https://suse_register.example.com/"

    Replace REGISTRATION_CODE with the registration code you received with your copy of PRODUCT. Replace EMAIL_ADDRESS with the e-mail address associated with the SUSE account you or your organization uses to manage subscriptions.

    This process will register the default modules for your product and add the associated repositories to your system.

6 Deregistering your product

  • File Name: task-register-deregister-product-after-installation.xml
  • ID: commandline-deregister-product-after-installation

You can only deregister a system from the command line. To do so, execute the following command:

tux > sudo SUSEConnect -d

Deregistering a system removes its entry on the registration server.

7 Summary

  • File Name: task-register-deregister-product-after-installation.xml
  • ID: summary-register-product-after-installation

After successful registration of a product, the repositories required to keep your product up-to-date have been added to your system. The system is now eligible for support.

If you have deregistered a system, this also includes its modules and extensions. On the installed system, the deregistration removes all repositories for modules, extensions, and for the product itself.

8 Troubleshooting

  • File Name: task-register-deregister-product-after-installation.xml
  • ID: troubleshooting-register-product-after-installation

In case of errors, check the following.

Connection to registration server failed. [...] Unknown registration code.

Check your entered Registration Code for typing errors.

Registration failed. [...] The subscription with the provided Registration Code does not include the requested product PRODUCT ARCHITECTURE

Go to SUSE Customer Center to check if you need to acquire an additional registration code (for example, if you want to register an extension or another architecture).

9 Next steps

  • File Name: task-register-deregister-product-after-installation.xml
  • ID: next-register-product-after-installation
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