Troubleshooting Package Inconsistencies

When packages on a client are locked, SUSE Manager Server may not be able to correctly determine the set of applicable patches. When this occurs, package updates will be available in the Web UI, but will not appear on the client, and attempts to update the client will fail. Check package locks and exclude lists to determine if packages are locked or excluded on the client.

On the client, check package locks and exclude lists to determine if packages are locked or excluded:

  • On an Expanded Support Platform, check /etc/yum.conf and search for exclude=.

  • On SUSE Linux Enterprise and openSUSE, use the zypper locks command.