System Uptime Tracking #

Enable and start the suse-uptime-tracker timer.

> sudo systemctl enable --now suse-uptime-tracker.timer

Check if the service is running.

> systemctl status suse-uptime-tracker.timer

(Optional) If you do not have a copy of the /etc/SUSEConnect file, create it by copying the example file.

> sudo cp /etc/SUSEConnect.example /etc/SUSEConnect

Edit /etc/SUSEConnect and enable the uptime tracking.

enable_system_uptime_tracking: true

After enabling the uptime tracking, the timer checks if the system is running every 15 minutes and stores the findings in a log file /etc/zypp/suse-uptime.log. The log file is uploaded to SCC/RMT by the suseconnect-keepalive service, which is triggered by the suseconnect-keepalive timer every 24 hours. Verify that the timer is running.

> systemctl status suseconnect-keepalive.timer

Log in to SCC at https://scc.suse.com with your credentials.

In the left panel, select Organization and click the Systems tab to view the systems in your organization that have uptime data available in the last 14 days.

To download a CSV file that contains uptime data for all the systems in your organization, click the Download system uptimes as CSV button on the right.

Figure 1: Download uptime data for all systems in an organization #

  

Note: Empty CSV file

If no systems have reported uptime data, the Download system uptimes as CSV button is still available but the downloaded CSV file is empty.

To view the uptime data histogram for a specific host, click its name from the list. In the host's Usage section, the 14-day histogram provides a detailed visual representation of the system uptime.

Figure 2: Uptime data histogram #

  

To download a CSV file containing the uptime data for the selected system, click the Download usage CSV button located above the histogram.

Obtain your organization's mirroring credentials from the Proxies tab on the SCC Web site at https://scc.suse.com.

Get the list of all systems for your organization.

> curl -X 'GET' \
-u'USERNAME:PASSWORD' \
'https://scc.suse.com/connect/organizations/systems' \
-H 'accept: application/json'

In the list of systems, identify the client for which you want to retrieve the uptime data by matching its credentials found in the client's /etc/zypp/credentials.d/SCCcredentials file.

Retrieve the uptime data. The following examples retrieve uptime data for the system with ID 16300735 from Apr 24th, 2024 to May 1st, 2024. You can use either the curl or wget commands for the retrieval.

1. To retrieve the data using the curl command, run the following:

   > curl -X 'GET' \
   -u'USERNAME:PASSWORD' \
   'https://scc.suse.com/connect/organizations/system_uptimes?system_id=16300735&online_from=2024-04-24&online_to=2024-05-01' \
   -H 'accept: text/csv'

2. To retrieve the data using the wget command, run the following:

   > wget --no-check-certificate \
   --user=USERNAME --password=PASSWORD \
   'https://scc.suse.com/connect/organizations/system_uptimes?system_id=16300735&online_from=2024-04-24&online_to=2024-05-01' \
   --header='accept: text/csv'