Billing - Products

Currently, it is not possible to migrate an existing instance to the PAYG version.

Customers can simply deploy a new SUSE Manager PAYG instance from the cloud marketplace and re-onboard all instances using the standard process.

Client configuration overview

It is simple to open a support case with SUSE for SUSE Manager PAYG.

Create a ‘supportconfig’ via SUSE Manager PAYG instance CLI and upload the output to the SUSE Customer Center (SCC) at the following link:

https://scc.suse.com/cloudsupport

Providing marketplace billing is active, a support case will be opened.

The SUSE Manager PAYG product available in the cloud marketplace is the same product, with similar functionality that you would run on-premises or with a manual installation.

The only exceptions being the ability to bill via the cloud marketplace and connect to the SUSE Update Infrastructure for SUSE Manager product updates.

It is also worth checking the list of supported client operating systems to ensure your needs are met.

It is recommended that the SUSE Manager instance always remains active.

SUSE Manager PAYG, when deployed via the cloud marketplace will automatically connect to the SUSE Update Infrastructure, no separate SUSE Manager subscription key is required.

Updates to the SUSE Manager instance can be applied from those channels using standard SUSE tooling (i.e. zypper).

Yes, SUSE Manager Hub is recommended for customers with more than 10,000 managed clients. If the SUSE Manager Hub instance has no connected clients, there will be no charge for the SUSE Manager Hub software components.

Billing will occur from the downstream SUSE Manager PAYG Server instance, where managed instances are connected.

To manage BYOS instances, SUSE Customer Center (SCC) credentials with entitlement to valid SLES or SLES for SAP subscriptions will be required. These credentials should be added to the SUSE Manager configuration to enable this functionality.

Yes, it is possible to manage instances, in the cloud, on premises or both.

To enable management of SUSE workloads in an on-premises data center, SCC credentials with entitlement to valid SLES or SLES for SAP subscriptions will be required.

These credentials should be added to the SUSE Manager configuration to enable this functionality.

With a hybrid landscape, egress data charges may apply when managing workloads outside of the cloud provider. To reduce these costs, SUSE recommend the use of the containerized proxy.

Please note: Whilst the SUSE Manger Proxy usage is included as part of the SUSE Manager PAYG subscription, an LCM+ subscription will be billed if the proxy is also a managed workload, so in other words it counted as a managed client.

No, to benefit from cloud marketplace billing, the SUSE Manager PAYG instance must reside on the cloud. Any SUSE Manager instances on premises will require their own subscriptions.

Please refer to the product documentation for a full list of supported clients. PAYG Overview