B Geographical availability #
SUSE offers 24x7 priority support for the PAYG versions of the following products:
SUSE Linux Enterprise Micro
SUSE Manager
Rancher Prime
NeuVector Prime
You can transact priority support through the Amazon Web Services and Microsoft Azure marketplaces, where you
will see two different listings: A global one and one for EMEA Orders Only
.
Two listings are needed as there are different regulations to comply
with, but the images and the support offering are identical. Select the correct listing for
your organization's CSP account:
For Amazon Web Services, it depends on the
tax address
of the account, see https://aws.amazon.com/tax-help/location.For Microsoft Azure, it depends on the
sold to
address of the account, see https://learn.microsoft.com/azure/cost-management-billing/manage/change-azure-account-profile.For Google Cloud, it depends on the
billing country
of the account, see https://support.google.com/cloudidentity/answer/3530790.
Country (Code) |
AWS Marketplace |
Azure Marketplace |
Google Cloud Marketplace |
---|---|---|---|
Afghanistan (AF) |
n/a |
n/a |
Global |
Åland Islands (AX) |
n/a |
n/a |
Global |
Albania (AL) |
n/a |
n/a |
Global |
Algeria (DZ) |
n/a |
n/a |
Global |
American Samoa (AS) |
n/a |
n/a |
Global |
Andorra (AD) |
n/a |
n/a |
Global |
Angola (AO) |
n/a |
n/a |
Global |
Anguilla (AI) |
n/a |
n/a |
Global |
Antarctica (AQ) |
n/a |
n/a |
Global |
Antigua and Barbuda (AG) |
n/a |
n/a |
Global |
Argentina (AR) |
n/a |
n/a |
Global |
Armenia (AM) |
n/a |
EMEA |
Global |
Aruba (AW) |
n/a |
n/a |
Global |
Australia (AU) |
Global |
Global |
Global |
Austria (AT) |
EMEA |
EMEA |
Global |
Azerbaijan (AZ) |
n/a |
n/a |
Global |
Bahamas (BS) |
n/a |
n/a |
Global |
Bahrain (BH) |
n/a |
n/a |
Global |
Bangladesh (BD) |
Global |
n/a |
Global |
Barbados (BB) |
n/a |
n/a |
Global |
Belarus (BY) |
n/a |
EMEA |
Global |
Belgium (BE) |
EMEA |
EMEA |
Global |
Belize (BZ) |
n/a |
n/a |
Global |
Benin (BJ) |
n/a |
n/a |
Global |
Bermuda (BM) |
n/a |
n/a |
Global |
Bhutan (BT) |
n/a |
n/a |
Global |
Bolivia, Plurinational State of (BO) |
n/a |
n/a |
Global |
Bonaire (BQ) |
n/a |
n/a |
Global |
Bosnia and Herzegovina (BA) |
n/a |
n/a |
Global |
Botswana (BW) |
n/a |
n/a |
Global |
Bouvet Island (BV) |
n/a |
n/a |
Global |
Brazil (BR) |
n/a |
n/a |
Global |
British Indian Ocean Territory (IO) |
n/a |
n/a |
Global |
Brunei Darussalam (BN) |
n/a |
n/a |
Global |
Bulgaria (BG) |
EMEA |
EMEA |
Global |
Burkina Faso (BF) |
n/a |
n/a |
Global |
Burundi (BI) |
n/a |
n/a |
Global |
Cambodia (KH) |
n/a |
n/a |
Global |
Cameroon (CM) |
EMEA |
n/a |
Global |
Canada (CA) |
Global |
Global |
Global |
Cape Verde (CV) |
n/a |
n/a |
Global |
Cayman Islands (KY) |
n/a |
n/a |
Global |
Central African Republic (CF) |
n/a |
n/a |
Global |
Chad (TD) |
n/a |
n/a |
Global |
Chile (CL) |
Global |
Global |
Global |
China (CN) |
n/a |
n/a |
Global |
Christmas Island (CX) |
n/a |
n/a |
Global |
Cocos (Keeling) Islands (CC) |
n/a |
n/a |
Global |
Colombia (CO) |
n/a |
Global |
Global |
Comoros (KM) |
n/a |
n/a |
Global |
Congo (CG) |
n/a |
n/a |
Global |
Congo, the Democratic Republic of the (CD) |
n/a |
n/a |
Global |
Cook Islands (CK) |
n/a |
n/a |
Global |
Costa Rica (CR) |
n/a |
n/a |
Global |
Côte d'Ivoire (CI) |
n/a |
n/a |
Global |
Croatia (HR) |
EMEA |
EMEA |
Global |
Curaçao (CW) |
n/a |
n/a |
Global |
Cuba (CU) |
n/a |
n/a |
n/a |
Cyprus (CY) |
EMEA |
EMEA |
Global |
Czech Republic (CZ) |
EMEA |
EMEA |
Global |
Denmark (DK) |
EMEA |
EMEA |
Global |
Djibouti (DJ) |
n/a |
n/a |
Global |
Dominica (DM) |
n/a |
n/a |
Global |
Dominican Republic (DO) |
n/a |
n/a |
Global |
Ecuador (EC) |
n/a |
n/a |
Global |
Egypt (EG) |
EMEA |
n/a |
Global |
El Salvador (SV) |
n/a |
n/a |
Global |
Equatorial Guinea (GQ) |
n/a |
n/a |
Global |
Eritrea (ER) |
n/a |
n/a |
Global |
Estonia (EE) |
EMEA |
EMEA |
Global |
Ethiopia (ET) |
n/a |
n/a |
Global |
Falkland Islands (Malvinas) (FK) |
n/a |
n/a |
Global |
Faroe Islands (FO) |
n/a |
n/a |
Global |
Fiji (FJ) |
n/a |
n/a |
Global |
Finland (FI) |
EMEA |
EMEA |
Global |
France (FR) |
EMEA |
EMEA |
Global |
French Guiana (GF) |
n/a |
n/a |
Global |
French Polynesia (PF) |
n/a |
n/a |
Global |
French Southern Territories (TF) |
n/a |
n/a |
Global |
Gabon (GA) |
n/a |
n/a |
Global |
Gambia (GM) |
n/a |
n/a |
Global |
Georgia (GE) |
n/a |
n/a |
Global |
Germany (DE) |
EMEA |
EMEA |
Global |
Ghana (GH) |
n/a |
n/a |
Global |
Gibraltar (GI) |
n/a |
n/a |
Global |
Greece (GR) |
EMEA |
EMEA |
Global |
Greenland (GL) |
n/a |
n/a |
Global |
Grenada (GD) |
n/a |
n/a |
Global |
Guadeloupe (GP) |
n/a |
n/a |
Global |
Guam (GU) |
n/a |
n/a |
Global |
Guatemala (GT) |
n/a |
n/a |
Global |
Guernsey (GG) |
n/a |
n/a |
Global |
Guinea (GN) |
n/a |
n/a |
Global |
Guinea-Bissau (GW) |
n/a |
n/a |
Global |
Guyana (GY) |
n/a |
n/a |
Global |
Haiti (HT) |
n/a |
n/a |
Global |
Heard Island and McDonald Islands (HM) |
n/a |
n/a |
Global |
Holy See (Vatican City State) (VA) |
n/a |
n/a |
Global |
Honduras (HN) |
n/a |
n/a |
Global |
Hong Kong (HK) |
n/a |
n/a |
Global |
Hungary (HU) |
EMEA |
EMEA |
Global |
Iceland (IS) |
n/a |
EMEA |
Global |
India (IN) |
Global |
Global |
Global |
Indonesia (ID) |
Global |
Global |
Global |
Ireland (IE) |
EMEA |
EMEA |
Global |
Iran (IR) |
n/a |
n/a |
n/a |
Iraq (IQ) |
n/a |
n/a |
Global |
Isle of Man (IM) |
n/a |
n/a |
Global |
Israel (IL) |
n/a |
n/a |
Global |
Italy (IT) |
EMEA |
EMEA |
Global |
Jamaica (JM) |
n/a |
n/a |
Global |
Japan (JP) |
n/a |
n/a |
Global |
Jersey (JE) |
n/a |
n/a |
Global |
Jordan (JO) |
n/a |
n/a |
Global |
Kazakhstan (KZ) |
n/a |
n/a |
Global |
Kenya (KE) |
EMEA |
EMEA |
Global |
Kingdom of Saudi Arabia (SA) |
EMEA |
EMEA |
Global |
Korea, Democratic People's Republic of (KP) |
n/a |
n/a |
n/a |
Korea, Republic of (KR) |
Global |
Global |
Global |
Kiribati (KI) |
n/a |
n/a |
Global |
Kuwait (KW) |
n/a |
n/a |
Global |
Kyrgyzstan (KG) |
n/a |
n/a |
Global |
Lao People's Democratic Republic (LA) |
n/a |
n/a |
Global |
Latvia (LV) |
EMEA |
EMEA |
Global |
Lebanon (LB) |
n/a |
n/a |
Global |
Lesotho (LS) |
n/a |
n/a |
Global |
Liberia (LR) |
n/a |
n/a |
Global |
Libyan Arab Jamahiriya (LY) |
n/a |
n/a |
Global |
Liechtenstein (LI) |
n/a |
EMEA |
Global |
Lithuania (LT) |
EMEA |
EMEA |
Global |
Luxembourg (LU) |
EMEA |
EMEA |
Global |
Macao (MO) |
n/a |
n/a |
Global |
Macedonia, the former Yugoslav Republic of (MK) |
n/a |
n/a |
Global |
Madagascar (MG) |
n/a |
n/a |
Global |
Malawi (MW) |
n/a |
n/a |
Global |
Malaysia (MY) |
Global |
Global |
Global |
Maldives (MV) |
n/a |
n/a |
Global |
Mali (ML) |
n/a |
n/a |
Global |
Malta (MT) |
EMEA |
EMEA |
Global |
Marshall Islands (MH) |
n/a |
n/a |
Global |
Martinique (MQ) |
n/a |
n/a |
Global |
Mauritania (MR) |
n/a |
n/a |
Global |
Mauritius (MU) |
n/a |
n/a |
Global |
Mayotte (YT) |
n/a |
n/a |
Global |
Mexico (MX) |
n/a |
n/a |
Global |
Micronesia, Federated States of (FM) |
n/a |
n/a |
Global |
Moldova, Republic of (MD) |
n/a |
n/a |
Global |
Monaco (MC) |
n/a |
EMEA |
Global |
Mongolia (MN) |
n/a |
n/a |
Global |
Montenegro (ME) |
n/a |
n/a |
Global |
Montserrat (MS) |
n/a |
n/a |
Global |
Morocco (MA) |
n/a |
n/a |
Global |
Mozambique (MZ) |
n/a |
n/a |
Global |
Myanmar (MM) |
n/a |
n/a |
Global |
Namibia (NA) |
n/a |
n/a |
Global |
Nauru (NR) |
n/a |
n/a |
Global |
Nepal (NP) |
n/a |
n/a |
Global |
Netherlands (NL) |
EMEA |
EMEA |
Global |
New Caledonia (NC) |
n/a |
n/a |
Global |
New Zealand (NZ) |
Global |
Global |
Global |
Nicaragua (NI) |
n/a |
n/a |
Global |
Niger (NE) |
n/a |
n/a |
Global |
Nigeria (NG) |
n/a |
EMEA |
Global |
Niue (NU) |
n/a |
n/a |
Global |
Norfolk Island (NF) |
n/a |
n/a |
Global |
Northern Mariana Islands (MP) |
n/a |
n/a |
Global |
Norway (NO) |
EMEA |
EMEA |
Global |
Oman (OM) |
n/a |
n/a |
Global |
Pakistan (PK) |
n/a |
n/a |
Global |
Palau (PW) |
n/a |
n/a |
Global |
Palestinian Territory, Occupied (PS) |
n/a |
n/a |
Global |
Panama (PA) |
n/a |
n/a |
Global |
Papua New Guinea (PG) |
n/a |
n/a |
Global |
Paraguay (PY) |
n/a |
n/a |
Global |
Peru (PE) |
n/a |
n/a |
Global |
Philippines (PH) |
n/a |
n/a |
Global |
Pitcairn (PN) |
n/a |
n/a |
Global |
Poland (PL) |
EMEA |
EMEA |
Global |
Portugal (PT) |
EMEA |
EMEA |
Global |
Puerto Rico (PR) |
n/a |
Global |
Global |
Qatar (QA) |
n/a |
n/a |
Global |
Réunion (RE) |
n/a |
n/a |
Global |
Romania (RO) |
EMEA |
EMEA |
Global |
Russian Federation (RU) |
n/a |
n/a |
n/a |
Rwanda (RW) |
n/a |
n/a |
Global |
Saint Barthélemy (BL) |
n/a |
n/a |
Global |
Saint Helena, Ascension and Tristan da Cunha (SH) |
n/a |
n/a |
Global |
Saint Kitts and Nevis (KN) |
n/a |
n/a |
Global |
Saint Lucia (LC) |
n/a |
n/a |
Global |
Saint Martin (MF) |
n/a |
n/a |
Global |
Saint Pierre and Miquelon (PM) |
n/a |
n/a |
Global |
Saint Vincent and the Grenadines (VC) |
n/a |
n/a |
Global |
Samoa (WS) |
n/a |
n/a |
Global |
San Marino (SM) |
n/a |
n/a |
Global |
Sao Tome and Principe (ST) |
n/a |
n/a |
Global |
Senegal (SN) |
n/a |
n/a |
Global |
Serbia (RS) |
n/a |
EMEA |
Global |
Seychelles (SC) |
n/a |
n/a |
Global |
Sierra Leone (SL) |
n/a |
n/a |
Global |
Singapore (SG) |
Global |
Global |
Global |
Sint Maarten (SX) |
n/a |
n/a |
Global |
Slovakia (SK) |
EMEA |
EMEA |
Global |
Slovenia (SI) |
EMEA |
EMEA |
Global |
Solomon Islands (SB) |
n/a |
n/a |
Global |
Somalia (SO) |
n/a |
n/a |
Global |
South Africa (ZA) |
n/a |
EMEA |
Global |
South Georgia and the South Sandwich Islands (GS) |
n/a |
n/a |
Global |
South Sudan (SS) |
n/a |
n/a |
Global |
Spain (ES) |
EMEA |
EMEA |
Global |
Sri Lanka (LK) |
n/a |
n/a |
Global |
Suriname (SR) |
n/a |
n/a |
Global |
Svalbard and Jan Mayen (SJ) |
n/a |
n/a |
Global |
Swaziland (SZ) |
n/a |
n/a |
Global |
Sweden (SE) |
EMEA |
EMEA |
Global |
Switzerland (CH) |
n/a |
EMEA |
Global |
Syrian Arab Republic (SY) |
n/a |
n/a |
n/a |
Taiwan, Province of China (TW) |
Global |
Global |
Global |
Tajikistan (TJ) |
n/a |
n/a |
Global |
Tanzania, United Republic of (TZ) |
n/a |
n/a |
Global |
Thailand (TH) |
n/a |
Global |
Global |
Timor-Leste (TL) |
n/a |
n/a |
Global |
Togo (TG) |
n/a |
n/a |
Global |
Tokelau (TK) |
n/a |
n/a |
Global |
Tonga (TO) |
n/a |
n/a |
Global |
Trinidad and Tobago (TT) |
n/a |
n/a |
Global |
Tunisia (TN) |
n/a |
n/a |
Global |
Turkey (TR) |
EMEA |
EMEA |
Global |
Turkmenistan (TM) |
n/a |
n/a |
Global |
Turks and Caicos Islands (TC) |
n/a |
n/a |
Global |
Tuvalu (TV) |
n/a |
n/a |
Global |
Uganda (UG) |
n/a |
n/a |
Global |
Ukraine (UA) |
n/a |
n/a |
Global |
United Arab Emirates (AE) |
n/a |
EMEA |
Global |
United Kingdom (GB) |
EMEA |
EMEA |
Global |
United States (US) |
Global |
Global |
Global |
United States Minor Outlying Islands (UM) |
n/a |
n/a |
Global |
Uruguay (UY) |
n/a |
n/a |
Global |
Uzbekistan (UZ) |
n/a |
n/a |
Global |
Vanuatu (VU) |
n/a |
n/a |
Global |
Venezuela, Bolivarian Republic of (VE) |
n/a |
n/a |
Global |
Viet Nam (VN) |
n/a |
Global |
Global |
Virgin Islands, British (VG) |
n/a |
n/a |
Global |
Virgin Islands, U.S. (VI) |
n/a |
n/a |
Global |
Wallis and Futuna (WF) |
n/a |
n/a |
Global |
Western Sahara (EH) |
n/a |
n/a |
Global |
Yemen (YE) |
n/a |
n/a |
Global |
Zambia (ZM) |
n/a |
n/a |
Global |
Zimbabwe (ZW) |
n/a |
n/a |
Global |
If the billing or tax address of your organization's CSP account is located in a country listed as not available, you currently cannot transact priority support through the CSP's marketplaces.
SUSE is committed to making priority support available in more countries. In the meantime, you can still use SUSE PAYG products with regular support from the CSP. If you want support by SUSE, use a BYOS version.