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documentation.suse.com / Public Cloud Guide / Geographical availability
Applies to SUSE Linux Enterprise

B Geographical availability

SUSE offers 24x7 priority support for the PAYG versions of the following products:

  • SUSE Linux Enterprise Micro

  • SUSE Manager

  • Rancher Prime

  • NeuVector Prime

You can transact priority support through the Amazon Web Services and Microsoft Azure marketplaces, where you will see two different listings: A global one and one for EMEA Orders Only. Two listings are needed as there are different regulations to comply with, but the images and the support offering are identical. Select the correct listing for your organization's CSP account:

Important
Important: Other countries

If the billing or tax address of your organization's CSP account is located in a country not listed below, you currently cannot transact priority support through the CSP's marketplaces.

SUSE is committed to making priority support available in more countries. In the meantime, you can still use SUSE PAYG products with regular support from the CSP. If you want support by SUSE, use a BYOS version.

B.1 Amazon Web Services

To select the correct listing, check the tax address of your organization's AWS account. For more information, refer to https://aws.amazon.com/tax-help/location.

Countries that can transact SUSE Priority Support through the AWS Marketplace
  • Australia (AU): non-EU and non-UK

  • Austria (AT): EU and UK

  • Bangladesh (BD): non-EU and non-UK

  • Belgium (BE): EU and UK

  • Bulgaria (BG): EU and UK

  • Cameroon (CM): non-EU and non-UK

  • Canada (CA): non-EU and non-UK

  • Chile (CL): non-EU and non-UK

  • Croatia (HR): EU and UK

  • Cyprus (CY): EU and UK

  • Czech Republic (CZ): EU and UK

  • Denmark (DK): EU and UK

  • Egypt (EG): EU and UK

  • Estonia (EE): EU and UK

  • Finland (FI): EU and UK

  • France (FR): EU and UK

  • Germany (DE): EU and UK

  • Greece (GR): EU and UK

  • Hungary (HU): EU and UK

  • India (IN): non-EU and non-UK

  • Indonesia (ID): non-EU and non-UK

  • Ireland (IE): EU and UK

  • Isle of Man (IM): EU and UK

  • Italy (IT): EU and UK

  • Kenya (KE): EU and UK

  • Korea, Republic of (KR): non-EU and non-UK

  • Latvia (LV): EU and UK

  • Lithuania (LT): EU and UK

  • Luxembourg (LU): EU and UK

  • Malaysia (MY): non-EU and non-UK

  • Malta (MT): EU and UK

  • Netherlands (NL): EU and UK

  • New Zealand (NZ): non-EU and non-UK

  • Norway (NO): EU and UK

  • Poland (PL): EU and UK

  • Portugal (PT): EU and UK

  • Romania (RO): EU and UK

  • Russian Federation (RU): non-EU and non-UK

  • Saudi Arabia, Kingdom of (SA): non-EU and non-UK

  • Singapore (SG): non-EU and non-UK

  • Slovakia (SK): EU and UK

  • Slovenia (SI): EU and UK

  • Spain (ES): EU and UK

  • Sweden (SE): EU and UK

  • Taiwan, Province of China (TW): non-EU and non-UK

  • Turkey (TR): EU and UK

  • United Arab Emirates (AE): EU and UK

  • United Kingdom (GB): EU and UK

  • United States (US): non-EU and non-UK

  • Viet Nam (VN): non-EU and non-UK

B.2 Microsoft Azure

To select the correct listing, check the sold to address of your organization's Microsoft Azure account. For more information, refer to https://learn.microsoft.com/azure/cost-management-billing/manage/change-azure-account-profile.

Note
Note: EU and UK

SUSE is currently working on making priority support available in the European Union and the United Kingdom.

Countries that can transact SUSE Priority Support through the Microsoft Azure Marketplace
  • Armenia (AM): EU and UK

  • Australia (AU): non-EU and non-UK

  • Austria (AT): EU and UK

  • Canada (CA): non-EU and non-UK

  • Belarus (BY): EU and UK

  • Belgium (BE): EU and UK

  • Bulgaria (BG): EU and UK

  • Chile (CL): non-EU and non-UK

  • Colombia (CO): non-EU and non-UK

  • Croatia (HR): EU and UK

  • Cyprus (CY): EU and UK

  • Czech Republic (CZ): EU and UK

  • Denmark (DK): EU and UK

  • Estonia (EE): EU and UK

  • Finland (FI): EU and UK

  • France (FR): EU and UK

  • Germany (DE): EU and UK

  • Greece (GR): EU and UK

  • Hungary (HU): EU and UK

  • Iceland (IS): EU and UK

  • India (IN): non-EU and non-UK

  • Indonesia (ID): non-EU and non-UK

  • Ireland (IE): EU and UK

  • Italy (IT): EU and UK

  • Kenya (KE): EU and UK

  • Korea, Republic of (KR): non-EU and non-UK

  • Latvia (LV): EU and UK

  • Liechtenstein (LI): EU and UK

  • Lithuania (LT): EU and UK

  • Luxembourg (LU): EU and UK

  • Malaysia (MY): non-EU and non-UK

  • Malta (MT): EU and UK

  • Monaco (MC): EU and UK

  • Netherlands (NL): EU and UK

  • New Zealand (NZ): non-EU and non-UK

  • Nigeria (NG): EU and UK

  • Norway (NO): EU and UK

  • Poland (PL): EU and UK

  • Portugal (PT): EU and UK

  • Puerto Rico (PR): EU and UK

  • Saudi Arabia, Kingdom of (SA): non-EU and non-UK

  • Serbia (RS): EU and UK

  • Singapore (SG): non-EU and non-UK

  • Slovakia (SK): EU and UK

  • Slovenia (SI): EU and UK

  • South Africa (ZA): EU and UK

  • Spain (ES): EU and UK

  • Sweden (SE): EU and UK

  • Switzerland (CH): EU and UK

  • Taiwan, Province of China (TW): non-EU and non-UK

  • Thailand (TH): non-EU and non-UK

  • Turkey (TR): EU and UK

  • United States (US): non-EU and non-UK