Registering Ubuntu 20.04 Clients

This section contains information about registering Salt clients running Ubuntu 20.04 LTS operating systems.

SUSE Manager supports Ubuntu 16.04 LTS, 18.04 LTS, and 20.04 LTS clients using Salt. For information about registering Salt clients running Ubuntu 16.04 LTS and 18.04 LTS, see Registering Ubuntu 16.04 and 18.04 Clients.

Canonical does not endorse or support SUSE Manager.

Ubuntu is supported for Salt clients only. Traditional clients are not supported.

Bootstrapping is supported for starting Ubuntu clients and performing initial state runs such as setting repositories and performing profile updates. However, the root user on Ubuntu is disabled by default, so to use bootstrapping, you require an existing user with sudo privileges for Python.

1. Add Software Channels

Before you register Ubuntu clients to your SUSE Manager Server, you need to add the required software channels, and synchronize them.

The products you need for this procedure are:

Table 1. Ubuntu Products - WebUI
OS Version Product Name

Ubuntu 20.04

Ubuntu 20.04

Procedure: Adding Software Channels
  1. In the SUSE Manager Web UI, navigate to Admin  Setup Wizard  Products.

  2. Locate the appropriate products for your client operating system and architecture using the search bar, and check the appropriate product. This will automatically check all mandatory channels. Also all recommended channels are checked as long as the include recommended toggle is turned on. Click the arrow to see the complete list of related products, and ensure that any extra products you require are checked.

  3. Click Add Products and wait until the products have finished synchronizing.

Alternatively, you can add channels at the command prompt. The channels you need for this procedure are:

Table 2. Ubuntu Channels - CLI
OS Version Base Channel

Ubuntu 20.04


Procedure: Adding Software Channels at the Command Prompt
  1. At the command prompt on the SUSE Manager Server, as root, use the mgr-sync command to add the appropriate channels:

    mgr-sync add channel <channel_label_1>
    mgr-sync add channel <channel_label_2>
    mgr-sync add channel <channel_label_n>
  2. Synchronization starts automatically. If you want to synchronize the channels manually, use:

    mgr-sync sync --with-children <channel_name>
  3. Ensure the synchronization is complete before continuing.

2. Check Synchronization Status

Procedure: Checking Synchronization Progress from the Web UI
  1. In the SUSE Manager Web UI, navigate to Admin  Setup Wizard and select the Products tab. This dialog displays a completion bar for each product when they are being synchronized.

  2. Alternatively, you can navigate to Software  Manage  Channels, then click the channel associated to the repository. Navigate to the Repositories tab, then click Sync and check Sync Status.

Procedure: Checking Synchronization Progress from the Command Prompt
  1. At the command prompt on the SUSE Manager Server, as root, use the tail command to check the synchronization log file:

    tail -f /var/log/rhn/reposync/<channel-label>.log
  2. Each child channel generates its own log during the synchronization progress. You need to check all the base and child channel log files to be sure that the synchronization is complete.

Ubuntu channels can be very large. Synchronization can sometimes take several hours.

3. Root Access

The root user on Ubuntu is disabled by default for SSH access.

To be able to onboard using a regular user, you need to edit the sudoers file.

This issue happens with self-installed versions of Ubuntu. If the default user has been granted administrative privileges during installation time, a password is requiered to perform privilege escalation using sudo. With cloud instances this does not happen because cloud-init automatically creates a file under /etc/sudoers.d and grants privilege escalation through sudo without the need for a password.

Procedure: Granting Root User Access
  1. On the client, edit the sudoers file:

    sudo visudo

    Grant sudo access to the user by adding this line at the end of the sudoers file. Replace <user> with the name of the user that is bootstrapping the client in the Web UI:

    <user>  ALL=NOPASSWD: /usr/bin/python, /usr/bin/python2, /usr/bin/python3, /var/tmp/venv-salt-minion/bin/python

This procedure grants root access without requiring a password, which is required for registering the client. When the client is successfully installed it runs with root privileges, so the access is no longer required. We recommend that you remove the line from the sudoers file after the client has been successfully installed.

4. Register Clients

To register your Ubuntu clients, you need a bootstrap repository. By default, bootstrap repositories are automatically created, and regenerated daily for all synchronized products. You can manually create the bootstrap repository from the command prompt, using this command:


For more information on registering your clients, see Client Registration Overview.

5. Troubleshooting: Install spacecmd Ubuntu 20.04 Clients

With default configuration settings, the installation of spacecmd may fail with:

The following packages have unmet dependencies:
    spacecmd : Depends: python3-rpm but it is not installable

python3-rpm is part of the Ubuntu universe repositories. To make this package available, enable universe repositories on the client.

Procedure: Enabling Universe Repositories
  1. On the Ubuntu 20.04 client, open the /etc/apt/sources.list file, and uncomment the universe repositories.

  2. Execute the command apt-get update.

Now spacecmd is installable.