Troubleshooting

Disable tracing for a specific network protocol in the process-agent

To disable tracing for a specific network protocol in the process-agent, configure the Helm chart setting processAgent.disabledProtocols. The following example disables the http2 and postgres protocols:

--set "processAgent.disabledProtocols[0]=http2" \
--set "processAgent.disabledProtocols[1]=postgres"

Disable the process-agent

If the process-agent is not supported in your environment, disable it via the Helm chart setting nodeAgent.containers.processAgent.enabled:

--set nodeAgent.containers.processAgent.enabled=false