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Deployment Guide using Cloud Lifecycle Manager
  1. I Planning an Installation using Cloud Lifecycle Manager
    1. 1 Registering SLES
    2. 2 Hardware and Software Support Matrix
    3. 3 Recommended Hardware Minimums for the Example Configurations
    4. 4 High Availability
  2. II Cloud Lifecycle Manager Overview
    1. 5 Input Model
    2. 6 Configuration Objects
    3. 7 Other Topics
    4. 8 Configuration Processor Information Files
    5. 9 Example Configurations
    6. 10 Modifying Example Configurations for Compute Nodes
    7. 11 Modifying Example Configurations for Object Storage using Swift
    8. 12 Alternative Configurations
  3. III Pre-Installation
    1. 13 Overview
    2. 14 Pre-Installation Checklist
    3. 15 Installing the Cloud Lifecycle Manager server
    4. 16 Installing and Setting Up an SMT Server on the Cloud Lifecycle Manager server (Optional)
    5. 17 Software Repository Setup
    6. 18 Boot from SAN and Multipath Configuration
  4. IV Cloud Installation
    1. 19 Overview
    2. 20 Preparing for Stand-Alone Deployment
    3. 21 Installing with the Install UI
    4. 22 Using Git for Configuration Management
    5. 23 Installing a Stand-Alone Cloud Lifecycle Manager
    6. 24 Installing Mid-scale and Entry-scale KVM
    7. 25 DNS Service Installation Overview
    8. 26 Magnum Overview
    9. 27 Installing ESX Computes and OVSvAPP
    10. 28 Integrating NSX for vSphere
    11. 29 Installing Baremetal (Ironic)
    12. 30 Installation for SUSE OpenStack Cloud Entry-scale Cloud with Swift Only
    13. 31 Installing SLES Compute
    14. 32 Installing manila and Creating manila Shares
    15. 33 Installing SUSE CaaS Platform heat Templates
    16. 34 Installing SUSE CaaS Platform v4 using terraform
    17. 35 Integrations
    18. 36 Troubleshooting the Installation
    19. 37 Troubleshooting the ESX
  5. V Post-Installation
    1. 38 Post Installation Tasks
    2. 39 UI Verification
    3. 40 Installing OpenStack Clients
    4. 41 Configuring Transport Layer Security (TLS)
    5. 42 Configuring Availability Zones
    6. 43 Configuring Load Balancer as a Service
    7. 44 Other Common Post-Installation Tasks
  6. VI Support
    1. 45 FAQ
    2. 46 Support
    3. 47 Applying PTFs (Program Temporary Fixes) Provided by SUSE L3 Support
    4. 48 Testing PTFs (Program Temporary Fixes) on a Single Node
Applies to SUSE OpenStack Cloud 9

37 Troubleshooting the ESX Edit source

This section contains troubleshooting tasks for your SUSE® OpenStack Cloud 9 for ESX.

37.1 Issue: ardana-service.service is not running Edit source

If you perform any maintenance work or reboot the Cloud Lifecycle Manager/deployer node, make sure to restart the Cloud Lifecycle Manager API service for standalone deployer node and shared Cloud Lifecycle Manager/controller node based on your environment.

For standalone deployer node, execute ardana-start.yml playbook to restart the Cloud Lifecycle Manager API service on the deployer node after a reboot.

For shared deployer/controller node, execute ardana-start.yml playbook on all the controllers to restart Cloud Lifecycle Manager API service.

For example:

cd ~/scratch/ansible/next/ardana/ansible
ansible-playbook -i hosts/verb_hosts ardana-start.yml --limit HOST_NAME

Replace HOST_NAME with the host name of the Cloud Lifecycle Manager node or the Cloud Lifecycle Manager Node/Shared Controller.

37.2 Issue: ESX Cluster shows UNKNOWN in Operations Console Edit source

In the Operations Console Alarms dashboard, if all the alarms for ESX cluster are showing UNKNOWN then restart the openstack-monasca-agent running in ESX compute proxy.

  1. SSH to the respective compute proxy. You can find the hostname of the proxy from the dimensions list shown against the respective alarm.

  2. Restart the openstack-monasca-agent service.

    sudo systemctl restart openstack-monasca-agent

37.3 Issue: Unable to view the VM console in Horizon UI Edit source

By default the gdbserver firewall is disabled in ESXi host which results in a Handshake error when accessing the VM instance console in the horizon UI.

Procedure to enable gdbserver

  1. Login to vSphere Client.

  2. Select the ESXi Host and click Configuration tab in the menu bar. You must perform the following actions on all the ESXi hosts in the compute clusters.

  3. On the left hand side select Security Profile from the list of Software. Click Properties on the right hand side.

    Firewall Properties box displays.

  4. Select gdbserver checkbox and click OK.

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