支持
When you manage systems in SUSE Multi-Linux Manager where you are entitled for support from SUSE, you can get the support data like supportconfig or sosreport. You will get the data from the managed client and upload it directly to SUSE Global Technical Support.
1. 生成服务请求编号
在向全球技术支持平台提交支持数据前，您需要先生成一个服务请求编号。
如需创建服务请求，请访问网址 https://scc.suse.com/support/requests，并按照页面提示完成操作，同时记录生成的服务请求编号。
|
隐私声明 SUSE 将系统报告视为机密数据。有关 SUSE 隐私政策承诺的详细内容，请访问 https://www.suse.com/company/policies/privacy/。 |
2. 从 SUSE Multi-Linux Manager 中收集支持数据并上载到 SUSE
在 SUSE Multi-Linux Manager Web UI 中，导航到，选择要将其支持数据添加到案例中的客户端。
Then navigate to the
Detailstab and select theSupportsub-tab.In the field
Support Case Numberenter the service request number created above.In the field
Upload Regionselect optionEUorUSdepending on the server where you want to upload your data.In the field
Command-line Argumentsyou can enter options for tool which is used to collect the data from the target system. Which tool will be used can be found in the tip below this field.In the field
Earliestselect the time of running this action.单击 日程安排 按钮。该操作即进入日程安排队列，并在设定时间自动执行，完成客户端数据收集后直接将数据上载到目标服务器。
|
支持收集支持数据的产品：
|
|
To upload the support data from the main SUSE Multi-Linux Manager Server please still use |