Troubleshooting Proxy Connections and FQDN

Sometimes clients connected through a proxy appear in the Web UI, but do not show that they are connected through a proxy. This can occur if you are not using the fully qualified domain name (FQDN) to connect, and the proxy is not known to SUSE Manager.

To correct this behavior, specify additional FQDNs as grains in the client configuration file on the proxy:

grains:
  susemanager:
    custom_fqdns:
      - name.one
      - name.two